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02 9603 8883
SERVICING & COMPLIANCE

Maintained to keep projects moving.

Every hire includes pre-delivery inspections, compliant documentation and support from our Sydney-based yard team.
Request Quote
Call 02 9603 8883

Pre-delivery inspection every hire

Compliance documentation included

Support for active hires

Our approach

Hired. Inspected. Supported

At Want Access, servicing is not an add-on. Every machine that leaves our Smeaton Grange yard has been function-tested and pre-delivery inspected. The compliance documentation comes standard. And for the full duration of your hire, our Field Service Technicians are on call around the clock.
Most hire yards will send you a machine and hope for the best. We build the service around the assumption that the machine needs to perform on a live construction site, where downtime is measured in liquidated damages, SafeWork notices and stalled programs.
One number. One yard. One team that’s accountable from delivery to off-hire.
SERVICING OVERVIEW

What's included with every hire.

Pre-Delivery Inspections

Every machine is inspected and prepared before leaving the yard.

  • Function tested before dispatch
  • Safety systems checked
  • Maintained commercial fleet
  • Pre-delivery inspection completed

Scheduled On-Site Servicing

Long-term hires supported with scheduled on-site servicing across Sydney.

  • On-site servicing available
  • Scheduled around project stages
  • No off-hire required during servicing
  • Service records updated where required

Breakdown Support

Support available for active hires across Sydney metro.

  • Support for active hires
  • On-site response where required
  • Equipment swap arranged if needed
  • Support available across Sydney metro

Compliance Documentation

Documentation supplied to support commercial & construction site requirements.

  • Compliance certificates included
  • SWMS templates available
  • Risk assessments supplied
  • Additional documentation available on request
The process

From enquiry to off-hire, we're with you

The Want Access service sequence for every Sydney metro hire.
01

Enquiry confirmed

Quote, availability and delivery window confirmed same day. Machine reserved for your site.

02

Doc pack issued

Compliance certificate, inspection records, SWMS and risk assessment sent before delivery.

03

Machine delivered

Pre-delivery inspection complete. Function-tested. Delivered by Want Access, not third-party freight.

04

24/7 support active

Field Service Technician on call for the life of the hire. One number, immediate response.

How servicing support works.

01

Equipment Delivered

02

Scheduled Servicing

03

Support if Required

04

Equipment Off-Hire

Trading since 2014
Twelve years without a call centre
Every breakdown call, every service visit, every compliance document issued from one yard, one team. No subcontracted service networks. No national hotlines that redirect you three times before someone picks up. When you call Want Access, you reach the people who own the machines.
Call the yard
24/7
Mechanical support line, every day of the year
100%
Machines pre-delivery inspected before dispatch
Same day
Machine swap on breakdowns caused by our equipment
Tier 1
Compliance documentation formatted to pass audit

Prepared for commercial & Tier 1 site requirements.

Documentation and servicing processes designed to support commercial, civil and construction site requirements.
  • Pre-delivery inspection records
  • Function testing completed before dispatch
  • Quarterly & annual certifications
  • SWMS templates & risk assessments
  • Maintained service history records
Why it matters

The cost of a poorly serviced machine

A hire rate is the smallest number in the equation when a machine fails on site. Three things that happen when servicing is treated as an afterthought.

Delayed handovers

A machine that fails mid-program pushes your handover date. The liquidated damages clock doesn't stop because the hire yard's machine broke down. Downtime on a live program has a cost that dwarfs the hire rate.

Failed compliance audits

Tier 1 auditors require documented service records, current compliance certificates and SWMS that matches your WHS system. Missing any one of these turns into a stop-work notice, rework and delays.

Safety exposure

A machine that hasn't been function-tested is a SafeWork incident waiting to happen. The hire yard becomes part of the WHS duty of care chain. A cheap hire isn't cheap when it generates a PCBU improvement notice.

Enquiry

Tell us what you need

Drop the details below – equipment type, dates, site address – and we’ll come back with availability, delivery timing and a fixed price.

02 9603 8883

24/7 breakdown support

[email protected]

Non-urgent servicing and compliance requests

35 Anzac Ave, Smeaton Grange

NSW 2567 · Sydney metro delivery

GET IN TOUCH - All the ways to reach us

What site managers say

Feedback from the people who actually use the gear

★ ★ ★ ★ ★

Mark is very professional, easy going and goes out of his way to help others

E
Erick
★ ★ ★ ★ ★

Booked two scissor lifts on a Thursday afternoon for a Friday morning start. Both landed on site before 7am with the pre-delivery inspection, function test and compliance certs already in the cab - saved my supervisor an hour of paperwork chasing.

MW
Matt Wilson
★ ★ ★ ★ ★

Want Access has been on our preferred supplier list for over two years. What separates them from the bigger names is accountability.

EH
Emma Holmes
Speak with our team about your hire requirements.
Call us or submit an enquiry. We’ll come back with availability, delivery timing and pricing for your project.
Request Quote
Call 02 9603 8883